Terms of Service

Last updated: February 27, 2026

1. Acceptance of Terms

By accessing and using the 4Labs Music website and services, you accept and agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Services

4Labs Music provides music marketing services including influencer marketing, Spotify playlist placements, paid advertising campaigns, fan page management, and social media content creation. Specific deliverables, timelines, and pricing are outlined in individual service agreements.

3. Payment Terms

All payments are processed securely through our payment providers, WooPayments and PayPal. When you place an order we authorise your payment method rather than charging it — you may see a pending authorisation on your statement, but the funds are not taken at that point. We capture payment once your campaign has been reviewed and approved for launch. If we cannot run your campaign, the authorisation is released and no funds are taken. Campaign work begins within 48 business hours of payment being captured.

4. Refund Policy

If we are unable to run your campaign — for example if a platform rejects your submitted content, or your track is not a fit for our curator network — we will refund your payment in full, or move the funds to a different campaign of your choosing. This applies whenever the rejection happens; there is no time limit on it.

If you change your mind before your campaign has launched, contact us at contact@4labsmusic.net within 48 hours of purchase and we will refund you.

Once a campaign has launched, refunds are considered case by case, because the placements and ad spend have already been committed. Contact us at contact@4labsmusic.net and we will work with you.

5. Client Responsibilities

You agree to provide accurate information when submitting forms and purchasing services. You are responsible for ensuring you own or have the rights to any music content you submit for promotion.

6. Results Disclaimer

While we aim to deliver the estimated results outlined in our packages, actual performance may vary based on factors including genre, content quality, and platform algorithm changes. Our estimated view/stream counts are projections, not guarantees.

7. Intellectual Property

All content on this website, including text, graphics, and logos, is the property of 4Labs Digital and is protected by applicable intellectual property laws.

8. Limitation of Liability

4Labs Digital shall not be liable for any indirect, incidental, or consequential damages arising from use of our services. Our total liability shall not exceed the amount paid for the specific service in question.

9. Contact Us

If you have questions about these Terms, please contact us at contact@4labsmusic.net.